Curse

MMSDome · Sep 20, 2006, 01:22 AM // 01:22

will players that dont pre-order get the 2 extra character slots when they buy Nightfall and install it? Or am I going to get jipped and get none?

silv3rr · Sep 20, 2006, 02:02 AM // 02:02

EDIT: Oops sorry, I didn't notice the sticky. I'll redirect my question there

-- sorry once again.

Former Ruling · Sep 20, 2006, 02:39 AM // 02:39

Quote:

Originally Posted by MMSDome

will players that dont pre-order get the 2 extra character slots when they buy Nightfall and install it? Or am I going to get jipped and get none?

you get your 2.

The EXTRA one from the bonus is just that - Extra.

Outpost.com has had to remove the Bonus Pack from its deals and limit 1 per household they are so popular lol.

Cymbrogi · Sep 21, 2006, 09:34 PM // 21:34

Has anyone else who ordered this gotten an email that its backordered? That coupled with the change in the product description (even though the product number remains the same) causes me to think they screwed up and didn't mean to offer the bonus/prerelease pack along with the full game for 39.99.

2 emails to them have gone unanswered so far - wonder how long I should wait?

StoneyDucky · Sep 22, 2006, 05:53 PM // 17:53

Why not calll the thread Elona? well I prefer the nation name, Insted of the game name

-Stoney Ducky

CKaz · Sep 22, 2006, 06:59 PM // 18:59

well I'm in for 1 as of thurs night - it had disappeared and then re-appeared, and it didnt say backordered (though how can a preorder be backordered anyways??) but yeah no mention of bonus pack (picked up at Gamestop for $5 wed night)

Sir Skullcrasher · Sep 22, 2006, 07:25 PM // 19:25

Isn't outpost.com part of Fry's Electronics?

EternalTempest · Sep 22, 2006, 07:32 PM // 19:32

Quote:

Originally Posted by Sir Skullcrasher

Isn't outpost.com part of Fry's Electronics?

Correct

Sir Skullcrasher · Sep 22, 2006, 07:36 PM // 19:36

Even if they don't preorder pack, this is a sweet deal. I mean you can just go to any Fry's Electronics or other stores to pick it up.

Hand of Ruin · Sep 22, 2006, 10:54 PM // 22:54

How can you order the full game now when its not supposed to be released till october 27????

Sir Skullcrasher · Sep 22, 2006, 11:18 PM // 23:18

Quote:

Originally Posted by Hand of Ruin

How can you order the full game now when its not supposed to be released till october 27????

It's called pre-order. You still need to wait till October 27 to get the game.

Hand of Ruin · Sep 22, 2006, 11:26 PM // 23:26

Quote:

Originally Posted by Sir Skullcrasher

It's called pre-order. You still need to wait till October 27 to get the game.

Is this cheaper or just a time-saver?

LiamR · Sep 22, 2006, 11:37 PM // 23:37

I'm getting the nightfall CE for about 1/2 the price of regular. My mum's friend works at HMV

Sir Skullcrasher · Sep 22, 2006, 11:39 PM // 23:39

Quote:

Originally Posted by Hand of Ruin

Is this cheaper or just a time-saver?

It's cheaper compared with other places such as Gamestop, Ebgames, Amazon, Bestbuy to just named a few. But peoples are asking if this place give you the preorder box, which should include another extra character slot.

Blackest Rose · Sep 22, 2006, 11:42 PM // 23:42

I'm in the same boat....

I ordered 2 copies of it with bonus packs and followed up with an email to them about making sure that I would get both and the bonus packs.

They replied with a generic response, that it's backordered which is just stupid.

So I asked them again to confirm if I'll get them - and if not just to cancel the order.... still awaiting a response.

I think they underestimated the demand for this.....

arcanemacabre · Sep 26, 2006, 01:55 AM // 01:55

Anyone who ordered from Fry's, this is a word of warning. I ordered two copies of CE with bonus pack, about two days before this thread was posted, and now they're saying my copies are back ordered, and the "with bonus" is completely gone from my order.

I'm cancelling. Most likely will not be getting CE now, and just order from the PlayNC store.

Mwen · Sep 27, 2006, 04:23 AM // 04:23

I ordered early, then noticed the changed product page about three days later. I put my order number into their "Track Your Order" page, and it listed "Nightfall," not the Bonus Pack in addition. I emailed them three times over a week with no response at all. I called them this weekend; they said someone would email me an answer on Tuesday. That never happened, but I just logged on to their "Track Your Order" page again and re-inputted my order number, and I can now see both Nightfall and the Bonus Pack there. If you ordered early, you might try that to double-check.

The bad news is that everything shows as "backordered." I emailed to ask whether that really meant 'backordered' or whether a computer somewhere just popped that term up since the thing isn't in stores yet. Like before, no answer yet.

arcanemacabre · Sep 27, 2006, 04:32 AM // 04:32

Quote:

Originally Posted by Mwen

The bad news is that everything shows as "backordered." I emailed to ask whether that really meant 'backordered' or whether a computer somewhere just popped that term up since the thing isn't in stores yet. Like before, no answer yet.

Yeah, they seem to be way over their heads on this, unless their support is always like that (first time shopper). I emailed them my cancellation a few hours before posting here and I still haven't heard from them. I might have to put a stop payment on that...

Alberic · Sep 27, 2006, 06:17 AM // 06:17

I cancelled my order from here. I'm getting the Pre-order for 5 bucks from Amazon, and I'll probably just go to a store to get the game on the 27th. It'll end up costing me more, but at least I'll know that I'm getting it in a timely manner...

Mwen · Sep 28, 2006, 05:01 AM // 05:01

Update on my email above:

Today I actually received an email back from Fry's. It said, in summary: We see that we have answered your question and will close this support case.

I have no clue what they're talking about. They still haven't answered my questions -- they haven't even emailed me anything but form letters. If they're not going to maintain a customer service function, at least be honest about it and delete their customer service contact info.